Corrections

We work to get things right, and when we get something wrong we correct it quickly and in the open. A correction is part of good journalism, not an embarrassment to be hidden.

How we correct

A factual error is corrected in the article itself. When the mistake changed the meaning of what was published, a note on the article says what was corrected and when. Small slips that change nothing of substance, such as a spelling mistake, are corrected without a note.

A correction is made as prominent as the error was. If the mistake was in a headline, the headline is corrected. If an article cannot stand, it is taken down, and the page says that the article has been removed and why.

Each publication keeps a public record of the corrections it has made.

Telling us about a mistake

Write to the editorial desk of the publication, listed on its contact page, or to corrections@saltonstallmedia.com. Please include the link to the article, what is wrong and what is right. If you have documents that show it, send them with your message.

Every message is read and answered. If you are right, the article is corrected and the note says so. If we do not agree, we explain why.

Complaints

If you believe an article breaks our standards in a way that a correction does not put right, write to the same addresses and tell us which standard you believe was broken. You receive a written answer.

Anonymisation and search

If you are named in an article, you can ask to be anonymised, or for the article to be removed from search engines. We consider each request on its own merits, weighing your interests against the public interest in the story, and we tell you what we decided and why. Requests about old crime reporting, where the case is closed or the person was acquitted, are given particular weight.